The Self Service Repair, the self -service repair program launched by Apple, will be based on an online store managed by a third party.In addition, it seems that all repair manuals can be consulted on the brand's website.
A few days ago, Apple launched the Self Service Repair, a program allowing users to repair their iphone, iPad or MacBook themselves.The Silicon Valley giant is committed to selling the official spare parts of its products and to provide explanatory documents to help users in the process.First, the program will be reserved for the iPhone 13 and iPhone 12 ranges. Then the program will open to Mac M1 or later.
During the announcement, Apple was particularly stingy in detail on the operation of this program.More recently, an internal note intercepted by Macrumors, however, came to lift the veil on the way in which Apple will organize the Self Service Repair.
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Apple will put its assistance documents online on its site
First of all, the note reveals that the assistance documents intended to guide users will be put online.These documents will be accessible on the Apple assistance website.The note specifies that the documents will be offered according to the location of the Internet user.Once the land of residence of the Internet user has been validated, it will be possible to order the necessary parts.We can expect the documentation to be quick in free access on the web, which should facilitate the task of third -party repair shops.
More surprising, the internal note reveals that the parts for repairs will be provided by a third party.Concretely, the online store where it will be possible to order the components will be fully loaded by a third party whose identity has not been revealed.The choice to outsource the process probably allows Apple to streamline its logistics.
As a reminder, the Self Service Repair program will be launched in the United States early next year.It will be offered in other countries in the coming months.We tell you more as soon as possible on this program.While waiting for more information, do not hesitate to give your opinion on the Apple project in the comments below.
Source: MacRumors