While the new Wear OS platform is a step in the right direction, Google still leaves something to be desired when it comes to its new software. In previous years, Wear OS was known for various software bugs and slow performance, and Wear OS 3 did not completely fix this problem. If it can prioritize improving software and performance as these issues arise, it will catch up with Apple.
Apple is by no means perfect, but it is constantly improving existing software and releasing new versions of watchOS. The Apple Watch Series 7 runs on watchOS 8, which has received high praise from existing users. UI elements are visibly larger to make the most of the larger display. Additionally, watchOS 8 significantly improves the messaging experience for users. Now you can easily use Scribble, Dictation and emoji in the same message. It may seem like small details, but it's what allows Apple to maintain a leading position in the wearable space.
By comparison, the response to the Galaxy Watch 4 software has been rather mixed. Most initial reviews were positive, but some people found the Galaxy Watch 4 to be a let down. From lagging responsiveness to overheating issues to lower notifications, it left too much room for improvement in key areas.
With previous Galaxy Watch models and Tizen OS, Android users generally had a seamless and consistent experience between their phone and their watch. You also get this kind of experience with an iPhone and an Apple Watch. Unfortunately, that smoothness that users rely on seems to have gotten lost in the new Wear OS platform, so it would be nice to see Google working on fixing those issues for future updates.
Not everyone is sold on the idea of the new Wear OS platform yet, and that's understandable. The Samsung Galaxy Watch 4 remains the only watch to actively offer the new operating system. As such, not everyone will be ready to jump ship this early in the game. The platform is still relatively new, which means Google still has the ability to listen to user feedback and put implement improvements in future software updates.